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     Terms for Expeditions

This document is made to guarantee the service and contract between the company and the client, also to mean business with the corresponding laws, these are terms which are adequated to adventure tourism. Read it and register.

- HIGHLANDS EXPEDITIONS COMPANY:
Is formally created and registered in the Public Registers in Huáraz City, N° 11007348 and with “Registro Unico de Contribuyentes” RUC N° 20530726747.

- COMMERCIAL ACTIVITY:
Travel agency and adventure tourism which takes place in Latin America. Hiking, trekking, mountain, rock climbing, mountain bicycling over landing, local, national and international transportation service, magazines, books, mountain equipment and supplies rent and turistical publicity information.

- OBLIGATORY ACCIDENT INSURANCE:
Since the company is located in Latin America and it is part of the poor countries, where there is not an obligatory accident insurance for others (clients) the company is not responsible of the incidents that might happen during the contract of the adventure activity and others, therefore, the company suggests that suppliers and clients must get and accident insurance from their native countries and / or continent.

- INTERNATIONAL FLIGHTS:
As part of the company, we may help our users, about getting their trip tickets, noting the flights come from your native countries. Not from South America, we recommend and suggest for your safety that you get your trip tickets in your country. The company will be in charge of the local, national and international flights in South America.

- SOME POLITICAL PROBLEMS AND DISASTERS:
As it is well–known worldwide that Latin American Countries, have some problems in social aspect, and due to lack of economical stability sometimes people make public protests. Stating that it might happen, users and suppliers will be informed about the latest incidents in South America.

- FIRST AIDS
If an accident or any case of illness occurs during the trip, regardless it is in trekking, mountain climbing or other, a supporting aid will be supplied by the company including first aids medicines and transportation to the hospital.

 
 
 
 
 
 
 
 
     Conditions for the Expeditions

1.- THE HIGHLANDS EXPEDITIONS: is a company with a wide knowledge about “Andinismo” and climbing in South America, and thus, we have the best trained professionals in this field who are well–prepared to accompany and help clients, hikers and climbers to achieve their goals safety and satisfactorily. THE HIGHLANDS EXPEDITIONS notifies the clients and suppliers that workers, employees and partners have neither responsibility nor obligation about the organization.

2.- By this document we let you know, that we have not responsibility for any kinds of incidents that might happen during your flight, likewise, terrestrial trips regardless they occur in motels, hotels or any kind of robbery, illness, or any action that may cause civil disturbance, governmental restrictions and others.

3.- THE HIGHLANDS EXPEDITIONS: Guides,leaders and all the staff which work with us are highly qualified to perform their job in South American Andes, for these reasons an efficient service for clients and suppliers is taken for granted.

4.- LEADERSHIP OF THE LEADERS: Our expedition leaders are members of THE INTERNATIONAL GUIDES ORGANIZATION (IFMGA), and so, they have the authority to assume responsability upon the problems the expeditioners, who are taking this service, may cause to the clients about their health and life risks, and personal illegal acts. The LEADER will report these problems to the main office or medical center. For example: If there were some people who commit illegal acts, they would be separated from the expeditions with no right to claim economical reimburse, on the other hand, if a person were badly sick he or she would be demanded to return to his o her native country inmediately the communication between leaders and clients will be permanent.

5.- THE COMPANY: Now that the instruccions are well understood, the company will not be responsible for the illnesses, accidents or dead that may happen during the expeditions taking place in South American Andes.

6.- MISSING OBJECTS : The company, leaders and workers will not be responsible for the loss of valuable objets of your personal property, that might happen during the trip, regardless it is terrestrial, aerial, local, national or international.

7.- Analizing and understanding the contents mentioned above, we hope you make your reservations, so we can give you a quality service during each expedition program.

8.- Prices are determined according to the expedition and they can be dealt with the company, that is to say, international currency such as EURO, Pound Sterling, and also national currency. The rate of exchange at the date of contract with an inflation of 4% because of permanent changes.

9.- RESERVATIONS AND PAYMENTS: Reservations and advance payments will be made in three parts, and advance payment of 40% of the total payment of the expedition which the client chooses and it is as follows:

- In Peru 03 months before the expedition.
- In Argentina, Bolivia and the rest of countries which expedition dates are already fixed, it will be made 04 months before, the payment of the 60% left, will be paid a month before the expedition.

10.- REIMBURSEMENTS: The company will make reimbursements as follows:

- Within 10 workdays – 90% reimburse of advance payment.
- Within 20 workdays – 80% reimburse of advance payment.
- Within 1 month – 60% reimburse of advance payment.
- Within 2 months – 40% reimburse of advance payment.
- Within 15 workdays before the total payment –30% reimburse of advance payment.
Reimbursements will be made as mentioned, because the company has made office expenses and advance payments to suppliers and servers of the company.

ABOUT TOTAL PAYMENT.

Having made the total payment, clients have the right of the reimbursement of:
- Within 8 workdays of total payment –40% of total payment.
- Within 15 workdays before the expedition, the clients will lose the total (100%) of the payment made for the expedition, this happens, because by this time the company has already received the confirmation for the expedition services such as hotel, transportation and also office and financial expenses.

11.- CANCELATION OF THE EXPEDITIONS: They will be made by e-mail or post office, be sure of writing down your personal data and addresses for best communication.

12.- CANCELATION OF TRIPS BY THE COMPANY: The company will cancel trips and expeditions in case of Natural disasters, Government request and for other unexpected incidents, and it will be solved between the clients and the company. Changes of places of expeditions may occur and they might be local, national and international which are to be communicated immediately to the clients or to the group of expedition and suppliers.
IMPORTANT: We would thank the group of expedition and you for the accomplishment of the instruccions mentioned above, and we will supply the best information, questions and quality service.

13.- WEBPAGE: The webpage is based on reserved rights which can neither be reproduced, copied nor changed such as texts, images and other parts of the content.
Our web page is controlled and supervised by the company, government and our suppliers. If you intend to infringe the right of property, mark or register of our webpage, the company will advice you not to do it, in such a case you will be responsible for infringing the right of a property.

14.- Our fiscal address is in Peru, Ancash and the gorgeous “CALLEJON DE HUAYLAS” – HAURAZ located at the bottom of “NEVADO HUASCARAN” and the most beautiful “NEVADO” of the world which is called “ALPAMAYO”.

The main office: info@infohighlands.com - Local phone: 0051–43-423186 Mobil phone 0051–43-9693985